Just wondering if people have seen the new 360m and 1g Internet packages?
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New Internet packages
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[TV] "Free with Subscription"
This one is puzzling. If I'm not subscribed to the corresponding channel how much does it cost? Does one have to actually select it to see that or might that automatically add it to your bill without prior knowledge of the cost?
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New 1Gbps and 360Mbps expanding??
I just got off the phone with Cogeco inquiring about the new 1Gbps and 360Mbps packages expanding to Windsor (It is just in Burlington and Oakville for now) and the agent told me it will come to Windsor in a couple of months.. should I take this with a grain of salt, or is it really coming so soon?
Other questions about this service..
What transport type will this be using? GPON, DOCSIS3.1 or something else?
Can you get a "loyalty" discount on these plans? (A contract.. for lower rates)
What modem is used with these plans?
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Cogeco has started throttling my torrent upload
How do I know? I tested on a public torrent with thousands of leechers, and I was lucky to get over 500KB/s for more than a minute, with the avg being 100 - 200KB/s. I also have bell cheapest package (cause I have bell tv) and their 1mb upload was instantly capped and stayed there for this same torrent on the same computer with the same settings. So it's quite obvious Cogeco has done something to me after years of being with them and having no issue like this.
Speedtest is completely fine showing the full 20Mbps.
Is there anything I can do about this?
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Amazon Prime in Canada and TIVO
Apparently Amazon prime instant video will be launching in Canada soon. If and when this happens will COGECO enable the Amazon Prime instant video app on the TIVO boxes like all TIVO units have in the US?
http://www.cbc.ca/news/business/amazon-prime-video-canada-1.3874326
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[INTERNET] Widespread outage?
Hi all,
There seems to be a wideapread outage in Ontario that has been in effect since approximately 0700 EST this morning. Is there any details or updates about the situation in play?
Support number seems inoperable and goes to immediate busy signal.
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[INTERNET] Low speed/poor connection in Kingston?
Been having a problem lately with connection dropping out and low speed. Need to do some more checking, but have not made any changes in router or modem hookup. Have rebooted both at times. This was my last speed test:
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I will do some more testing, so ignore this for now. I will post more if need be.
ADDED: Checked my wife's computer - It had connection to router, not to internet. Rebooted modem and then router and it seems things are back. Have had connections drop out or be very weak to my laptop quite often. Can't say whether i is internet or router. Will continue to monitor. May connect old laptop direct to router to see if wifi is problem.
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two cable modems/accounts at one address
Is it possible to have two cable modems (one residential/one business account - to be billed separately) at the same residential address?
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Promo prices
Do the deals on the Cogeco website apply only if you are a new customer for one service. For example if you have internet and phone, and are a new TV customer, could the prices apply? Or are there different deals?
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[INTERNET] Windsor outage.
https://www.cogeco.ca/web/on/en/residential/support/outages/?city=Windsor
Could Cogeco confirm how this outage is effecting customers that are on Windows 10 direct to modem. Are they not getting valid ip's or something along these lines?
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[INTERNET] Cogeco ipv6 works perfectly, except...
As a new Cogeco customer I was pleasantly surprised to see that Cogeco ipv6 works very very well -- with no hassles, I was able to get a native ipv6 address and assign LAN addresses via DHCPv6 IA-PD.
test-ipv6.com gives my connection a score of 10/10:
IPv4: Good, AS7992 - COGECOWAVE - Cogeco Cable,CAIPv6: Good, AS7992 - COGECOWAVE - Cogeco Cable,CA
Except for one issue -- the authoritative DNS servers for Cogeco do not respond to requests for PTR records for ipv6 addresses, and worse they don't fail-fast but force the client to time out:
dig -x 2001:1970:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx...;; Got answer:;; ->>HEADER<<- opcode: QUERY, status: SERVFAIL, id: 25192...
While this is not normally a problem, it causes delays in some cases where the remote server is doing a reverse DNS lookup, which becomes very slow because the PTR lookup. On one remote server I manage, for example, it takes about 15s to login via sshd or imapd, and this is in the logs of the nameserver:
Mar 22 17:02:01 x named[23755]: error (unexpected RCODE REFUSED) resolving '[elided].ip6.arpa/PTR/IN': 2001:1970:0:18:14::1#53Mar 22 17:02:01 x named[23755]: error (connection refused) resolving '[elided].ip6.arpa/PTR/IN': 24.226.0.58#53Mar 22 17:02:01 x named[23755]: error (unexpected RCODE REFUSED) resolving '[elided].ip6.arpa/PTR/IN': 24.226.14.60#53
Cogeco support, once I was able to explain the issue, basically said they don't support ipv6 so screw off.
Since ipv6 is working so well otherwise, this little issue seems a pity. Any Cogeco engineers lurking out there that could help with this?? :-)
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Over-provisioned even more, thanks!
I currently pay for the "UltraFibre 60 Unlimited" plan which is 60 Mbps download and 10Mbps upload. I had a 1 hour outage a few nights ago after midnight, now my speeds are even higher than they were.
Before this, I was getting about 65Mbps download and exactly 10Mbps up... Now I'm getting this.. thanks!
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Cogeco - Modems Now Used
I have a Cisco DPC3000 that is performing erratically and I am going to take it to the local Windsor Cogeco shop to change it. Just wondered what the standard ,issued (non wireless) modem is these days ?
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[TV] New Cooking Channel guide listings
W Movies left and was replaced by the Cooking Channel (751 HD). Trouble is, the Guide listings for the Cooking Channel are rarely, if ever correct.
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[TV] 4K TV coming?
Was looking at TV packages from Cogeco and noticed that 4K is coming soon
https://www.cogeco.ca/en/check-availability?cb=/en/tv/pvr-tivo-4k
Although address doesn't qualify so I can't check. What's the hardware gonna be like?
Also this means that Telus, Videotron, Cogeco, Rogers and Bell all have 4K TV service, leaving only Shaw without it.
Nice to see more companies jumping into 4K tbh.
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[INTERNET] Cogeco and blocks
Has Cogeco implemented blocks, Deep Packet Inspection (DPI)? I have been using unotelly DNS blocking service with Cogeco on my devices for a couple of years, the last 2 with Amazon fire tv sticks. Beginning in mid-November, I've been unable to access foreign content on my aftv sticks. I've even tried a new DNS blocker, unblockr, but the result was the same. Unfortunately the DNS still shows up as a weird IPv6 after entering the DNS into advanced settings. So, ITV and BBC are not working as Amazon apps or as Kodi addons. I have already been into my Cogeco Arris modem/router and IPv6 was not enabled and it was disabled on wireless adapter. I can't change it at the router level, per Cogeco. And they don't allow bridging due to issues it causes with TiVo. External routers are a whole other issue, as Cogeco will not support any issues with service, blaming the router (been there, done that). Does anyone know if this is actually the case, or what would be the case? At my wits end with this. Any suggestions?
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Will Cogeco Increase Upload Speeds
I am hoping that Peter or any other insider can answer this question. Cogeco has consistently upgraded download speeds over the years. However, the uploads speeds have only gotten as high as 10 for most of the affordable packages. I just upgraded to the 120 package, yet the upload speed remains at 10. This is the limiting factor. With four people in the house playing games at the same time, another trying to upload her latest YouTube video and yet another trying to upload her latest essay, we find all to often, that the internet gets 'lagy' because there simply isn't enough upward bandwidth. Any plans to increase this and bring it in line with other up and coming companies?
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Dear Cogeco
Dear Cogeco, thank you so much for sending my bill before it's even Jan 2017 and for raising my fees. May someone steal all yer eggnog.
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Help pace rgn200n *outage in parts of ontario*
*update*
So i spoke to tech and apperently some truck hit a pole yesterday causing communications outage thats still on going today. Its preventing guides and info from being downloaded to boxes and on demand etc....no eta apperently
Hi guys
So bkth my pvr and dvr boxes have been stuck on to be announced on my guide since yesterday and there was no power outage.
On top of this my pvr box is stuck on midnight for time
The only thing i can do is flip throguh channels but unfortunately mo idea whats on
Ive tried power cycle and booting but nothing
Out of ideas
Pls help
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[TV] I'm on a one year contract. Why did my rate just go up?
Isn't the point of a contract that I agree to stay with the provider for the next year, while they agree what my price will be during that year?
Otherwise they could make my rate anything, while I'm obligated to stay.
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